FAQ

We are curators of extraordinary flora, with a focused expertise in premium, garden-defining shrubs. Our collection is renowned for its exquisite Camellias (including double-flowered, cold-hardy, espalier, and hedging varieties), vibrant Azaleas (featuring fragrant, reblooming, bicolor, and rare types), and fragrant Gardenias. We also offer select specimens of Boxwood, Hydrangeas, and Lavender. Each plant is chosen for its ability to add lasting structure, color, and fragrance to your personal sanctuary.

We offer plants for a wide range of climates. Our menu includes specific varieties like Cold Hardy Camellias for northern zones and many plants that thrive in temperate to subtropical conditions. We recommend researching the specific variety’s hardiness zone or contacting our team for personalized advice to ensure your new plant will flourish in your local environment.

Absolutely. As curators, we seek out and offer Rare and distinctive specimens, such as unique Azalea varieties and sought-after Camellias. These plants are for the discerning gardener looking to cultivate a truly exceptional landscape.

We accept major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient checkout.

Yes, we ship our curated collections across the globe to connect plant lovers with extraordinary flora. However, due to complex international agricultural regulations, we are currently unable to ship to some parts of Asia and certain remote regions. Please proceed to checkout to confirm if we can deliver to your address.

Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to monitor your plant’s journey directly with the carrier (DHL, FedEx, or EMS).

We offer two clear, reliable shipping methods to bridge the gap between our nursery and your garden:

1. Standard Shipping: A flat rate of $12.95. Carried by DHL or FedEx, with delivery in 10-15 business days after shipment. Ideal for a balance of speed and value.

2. Free Shipping: Complimentary on all orders over $50. Carried by EMS, with delivery in 15-25 business days after shipment. Perfect for planned projects.

Every plant is a living investment. We take 1-2 business days to meticulously prepare your order. This includes careful hydration, pruning if necessary, and specialized packaging to ensure a healthy, robust arrival.

Our packaging is designed with care and excellence. We use specialized materials to secure root balls and protect delicate foliage, minimizing stress during transit. We even monitor weather conditions to schedule optimal shipping dates for your plant’s well-being.

We stand behind the vitality of every plant we send. If your plant arrives in a condition that concerns you, please contact us within 15 days of receipt. Our dedicated team will work with you to ensure your gardening story has a happy beginning. For complete details, please refer to our full Return & Warranty Policy.

Unpack your plant promptly, give it a thorough watering, and place it in appropriate light conditions as you acclimate it to its new home. Detailed care instructions for your specific plant variety can be found on our website or included with your shipment.